Our Service Guarantee
At 1st Energy our goal is to put our customer first and foremost in every decision we make. We deliver competitive rates and outstanding service. Our offers are simple and straight forward, no hidden fees or charges and no broken promises. We believe sales customer service should be professional and straight forward. We may not be the biggest energy retailer but we do plan to be the best. Our online self-service gives you easy to access information, we guarantee to reply to any emails within a day and our passionate account managers are ready for your call.