From choosing the right business electricity package to paying your energy bill, we want to make it as easy as possible. Pay any way you like, and if you’re having trouble paying your bill, don’t stress just give us a call.

You can pay your bill via:

Online payment

You can use our simple Online payment portal

Direct debit

You can organise direct debit by signing This Form. Once you’re done, mail it back to the address listed at the bottom of the form.

If you have any questions about the process or if you wish to set up direct debit over the phone, feel free to call us on 1300 426 594

Phone (credit card payments only)

Call 1300 426 594 pay via credit card over the phone. Simply have your Visa or MasterCard ready before you call.


Using the unique reference number found on your bill, it’s easy to make a payment. To pay via BPay, please call your bank, building society or credit union to make payment from your cheque or savings account or use their online facility.
BPay biller code: 878876


Post the payment slip from your current 1st Energy bill with your cheque made payable to:

1st Energy
Level 23, HWT Tower, 40 City Road Southbank 3006

Pay you bill in advance

You can choose to pay your bill in advance and we offer a range of payment options as set out below to help you do that.


Customers receiving Centrelink benefits can apply for energy payments to be made via Centrepay. Please call us on 1300 426 594 to obtain your 1st Energy Centrepay Reference Number. You can then contact Centrelink on 1800 050 004 to arrange your Centrepay deductions.