Medical Energy Rebate

The Medical Energy Rebate is for customers who have an inability to self-regulate body temperature when exposed to extremes (hot or cold) of environmental temperatures. It is associated with certain medical conditions such as Parkinson’s disease and Multiple Sclerosis. However, to be eligible for the Rebate a customer will require a separate diagnosis that they are unable to self-regulate their body temperature.

The Medical Energy Rebate provides:

$285 (excluding GST) a year to eligible customers who hold an electricity account with an electricity retailer of their choice; or,

$313.50 a year to eligible residents of on-supplied residential communities, retirement villages and strata schemes.




To be eligible for the Medical Energy Rebate you need to:

  • be resident in New South Wales; and
  • be a customer of the retailer, or a long term resident of an on-supplied residential community, or a resident of an on-supplied retirement village, or a resident of an on-supplied strata scheme; and whose name appears on the electricity account for supply to his or her principal place of residence; and
  • submit a valid application form as provided by the Department of Industry, Skills and Regional Development (the Department), which will be made available to customers on the Department’s website, duly signed by a registered medical practitioner (who is not the applicant) to verify that either the customer named on the bill or anyone residing at the residence has an inability to self-regulate body temperature; and
  • hold either a:
  • Pensioner Concession Card issued by the DHS/DVA; or
  • DHS Health Care Card; or
  • DVA Gold Card.

Note: Commonwealth Senior Health Card holders are not eligible for this rebate.

For the purpose of this rebate, an eligible customer has an inability to self-regulate body temperature where the eligible customer (or someone living at the supply address of the eligible customer) has been assessed by a registered treating medical practitioner (who is not the applicant) who has been treating them for at least three months as meeting at least one Primary Qualifying Conditions AND at least one Secondary Qualifying Conditions.

How do I apply for the Medical Energy Rebate?

If you are an Electricity Retail Customer you will need to fill out the Medical Energy Rebate Application Form and have it signed by your doctor and submit the completed form to your electricity retailer.

You can download the application form here Medical Energy Rebate Application Form

This application form needs to be filled in and signed by your treating physician of no less than three months (if you are treated by the Royal Flying Doctor Service, the same doctor is not necessarily required to have treated you for three consecutive months).

What makes 1st Energy different?

  • About 1st Energy

    Founded in 2014, we are a new energy company currently servicing Victoria, South Australia, Tasmania, New South Wales and Queensland.

  • Our Energy Plans

    Break free from being treated as a number in the system. Our low rates and great discounts are just the beginning.

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