You can organise a direct debit by calling us on 1300 426 594.
Alternatively, you can complete the direct debit form and send it to us via:

Mail: PO Box 1045 Hampton North VIC 3188

You can pay your bill quickly and securely with your credit card. Use our secure online payment portal to pay now.

Using the unique reference number found on your bill, it’s easy to make a payment. To pay via BPay, please call your bank, building society or credit union to make payment from your cheque or savings account or use their online facility.
BPay biller code: 878876

By clicking 'Pay With Bitpay' you acknowledge any approved refunds will be made in AUD to an Australian bank account.

Phone (credit card payments only)

Call 1300 426 594 to pay via credit card over the phone. Simply have your Visa or MasterCard ready before you call.


Post the payment slip from your current 1st Energy bill with your cheque made payable to:

PO Box 1045
Hampton North
Vic 3188

Pay you bill in advance

You can choose to pay your bill in advance and we offer a range of payment options as set out below to help you do that.


Customers receiving Centrelink benefits can apply for energy payments to be made via Centrepay. You can contact Centrelink on 1800 050 004 and quote 1st Energy’s Centrepay Reference Number 555117312V to arrange your Centrepay deductions.

Having trouble paying?
We’ll help. Call us on 1300 426 594

What makes 1st Energy different?

  • About 1st Energy

    Founded in 2014, we are a new energy company currently servicing Victoria, South Australia, Tasmania, New South Wales and Queensland.

  • Our Energy Plans

    Break free from being treated as a number in the system. Our low rates and great discounts are just the beginning.

  • Flexible Payment Options

    We offer a number of easy payment methods for you to keep your account up to date online.