Customer Service –


Customer Service –  1300 426 594

(Monday to Friday 8.30am to 6pm AEST)


To talk to an interpreter, call 13 14 50 for all 1st Energy enquiries.


Contact us on Twitter @1stenergyau

For any enquiry, please submit the form below.


What makes 1st Energy different?

  • About 1st Energy

    Founded in 2014, we are a new energy company currently servicing Victoria, South Australia, Tasmania, New South Wales and Queensland.

  • Our Energy Plans

    Break free from being treated as a number in the system. Our low rates and great discounts are just the beginning.

  • Flexible Payment Options

    We offer a number of easy payment methods for you to keep your account up to date online.