Online Self Service Upgrade


We are excited to tell you that on 21 June 2021 our Online Self Service portal will be upgraded to make for an even better customer experience.

Your password will remain the same and only the username is changing.


Our new portal allows you to quickly and easily interrogate your consumption data down to a day’s 48 half hour intervals. It also has a handy Annual Usage Comparison chart so you can see how you’re tracking.

If you’d like to change your email please call us on 1300 426 594
Alternatively you can email us at

What makes 1st Energy different?

  • About 1st Energy

    Founded in 2014, we are a new energy company currently servicing Victoria, South Australia, Tasmania, New South Wales and Queensland.

  • Our Energy Plans

    Break free from being treated as a number in the system. Our low rates and great discounts are just the beginning.

  • Flexible Payment Options

    We offer a number of easy payment methods for you to keep your account up to date online.