Distributor Contacts

In case of fire call 000 immediately

1st Energy provides gas services to customers in Victoria.
To report gas leaks or other gas emergencies, call the emergency number on your gas bill for assistance at any time.
There are three gas distributors in Victoria. Each is responsible for a separate geographic region of Victoria and contact information is set out below.

Victoria (Gas)

• More information > Melbourne inner and outer suburbs  Distributor: Australian Gas Networks
• More information > Melbourne East and Yarra Ranges  Distributor: Multinet
• More information > Melbourne West, Central and Western Victoria  Distributor: Ausnet Services

Greater Western Sydney, Illawara and the Southern Highlands

Distributor: Endeavour Energy 131 003

Sydney, Central Coast and Hunter regions

Distributor: Ausgrid 131 388

All other areas

Distributor: Essential Energy 132 080

South-east Queensland, Brisbane, Sunshine Coast, Gold Coast:

Distributor: Energex

Phone: 136 262

Northern, Central and Southern Queensland

Distributor: Ergon

Phone: 132 296

NSW border

Distributor: Essential Energy (formerly Country Energy) Phone: 132 080

Distributor: SA Power Networks

Electricity emergencies and faults / Power outages / Report fallen power lines : 13 13 66

For details regarding the current power outages and the estimated restoration, check here.

For more details regarding emergencies and faults, please visit https://www.sapowernetworks.com.au/

Distributor: TasNetworks

Electricity emergencies and faults / Power outages / Report fallen power lines : 132 004

For details regarding the current power outages and the estimated restoration, check here.

For more details regarding emergencies and faults, please visit www.tasnetworks.com.au